OFFICE ADMINISTRATION LEVEL 5

Course Code: 0415454A

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• Get the Occupational Standards (OS)
• Get the Curriculum
• Get the Learning Guide
• Get the Training Schedule
• Past Assessment Papers (Available within each unit)

Module 1 units

1. APPLY SHORTHAND SKILLS I
2. HANDLE CUSTOMER CARE DUTIES
3. HANDLE OFFICE CORRESPONDENCE
4. HANDLE OFFICE ERRANDS
5. PROCESS OFFICE DOCUMENTS I

Module 2 units

1. APPLY SHORTHAND SKILLS II
2. COORDINATE OFFICE REPAIRS AND MAINTENANCE
3. HANDLE OFFICE PAPER RECORDS
4. MANAGE TELEPHONE CALLS
5. PROCESS OFFICE DOCUMENTS II
6. UNDERTAKE BUSINESS COMMUNICATION

Module 3 units

1. APPLY ICT SKILLS
2. APPLY INTERMEDIATE SHORTHAND SKILLS
3. APPLY WORK ETHICS AND PRACTICES
4. PROCESS INTERMEDIATE OFFICE DOCUMENTS I

Module 4 units

1. APPLY COMMERCE PRINCIPLES
2. APPLY ENTREPRENEURIAL SKILLS
3. COORDINATE OFFICIAL MEETINGS
4. MANAGE OFFICE ADMINISTRATIVE DUTIES
5. MANAGE OFFICE SECURITY

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