TOUR AND TRAVEL OPERATIONS LEVEL 5

Course Code: 1015454

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• Get the Occupational Standards (OS)
• Get the Curriculum
• Get the Learning Guide
• Past Assessment Papers (Available within each unit)

Module 1

1. APPLY DIGITAL LITERACY
2. APPLY TOURISM INDUSTRY KNOWLEDGE
3. CONDUCT TOUR BOOKING RESERVATION
4. DEVELOP TOUR AND TRAVEL PACKAGES

Module 2

1. APPLY COMMUNICATION SKILLS
2. APPLY WORK ETHICS AND PRACTICES
3. CONDUCT TOURISM RESEARCH
4. PROCESS FLIGHT BOOKING/RESERVATION

Module 3

1. APPLY ENTREPRENEURIAL SKILLS
2. ORGANIZE TOUR SAFARIS AND TRANSFER
3. PROVIDE TOUR AND TRAVEL CUSTOMER SERVICE

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