Craft Certificate in Tour Guiding and Travel Operations

General introduction to the course


Module I

  1. Communication
  2. Customer Care
  3. Life Skills
  4. German 1
  5. Business Finance
  6. Entrepreneurship
  7. French Module 1
  8. Fundamentals of Tourism
  9. Information Communication Technology (Theory)
  10. Information Communication Technology (Practical)
  11. Tour Guiding Techniques
  12. Tourism Economics

Module II

  1. Touristic Geography
  2. Touristic History
  3. Travel Operations
  4. French Module II
  5. Fauna, Flora and Environmental Studies
  6. German II
  7. Research Methods
  8. Customer Care

Suggested Teaching/Learning Activities and Evaluation Methods

Tools and Equipment

Books on offer